I recently ordered several different patches. I had a slight mix up with the order. I wrote Pat, and he responded quick. He and his team expedited my correct order. Customer service was outstanding. Thank you Pat! The quality of the patches is excellent. The colors are bright, clean, exact. This stuff is great quality. The price is right. I would strongly recommend any of their patches as I now own about 12 different ones. Thanks again team Gadsden.